{"id":17824,"date":"2022-05-23T07:28:39","date_gmt":"2022-05-23T07:28:39","guid":{"rendered":"https:\/\/technosoftautomotive.com\/ru-ru\/?p=17824"},"modified":"2024-03-27T06:34:10","modified_gmt":"2024-03-27T06:34:10","slug":"automotive-customer-experience-enable-teams-collaboration-features-in-yana-automotive-solution","status":"publish","type":"post","link":"https:\/\/technosoftautomotive.com\/ru-ru\/automotive-customer-experience-enable-teams-collaboration-features-in-yana-automotive-solution","title":{"rendered":"Automotive Customer Experience: Enable Teams Collaboration Features in Yana Automotive Solution."},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"17824\" class=\"elementor elementor-17824\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-497b2bcf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"497b2bcf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-457e0e19\" data-id=\"457e0e19\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-404a07cc elementor-widget elementor-widget-text-editor\" data-id=\"404a07cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><img loading=\"lazy\" src=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2022\/05\/Automotive-Customer-Experience-Enable-Teams-Collaboration-Features-in-Yana-Automotive-Solution.jpg\" alt=\"\" width=\"1200\" height=\"800\" \/><\/p><p style=\"text-align: justify; text-justify: inter-ideograph; background: white;\"><span style=\"font-family: 'Segoe UI',sans-serif; color: #171717; background: white;\">What is automotive customer experience? <\/span><\/p><p style=\"text-align: justify; text-justify: inter-ideograph; background: white;\"><span style=\"font-family: 'Segoe UI',sans-serif; color: #171717; background: white;\">In today&#8217;s business scenario, business groups often collaborate across departments while working on marketing campaigns, pursuing sales opportunities, and solving customer issues. Yana and Microsoft Teams integration allows you to speed up workflow, enabling anyone in an organization to view and collaborate on Yana records. <\/span><\/p><p style=\"text-align: justify; text-justify: inter-ideograph; background: white;\"><span style=\"font-family: 'Segoe UI',sans-serif; color: #171717; background: white;\">Using Teams integration, you can easily make and receive calls within Yana Automotive Solution&#8217;s platform, ultimately boosting work efficiency. For instance, <a href=\"https:\/\/technosoftautomotive.com\/ru-ru\/modules\/yana-mysales\">sales representatives can share sales opportunities and customer history,<\/a> while <a href=\"https:\/\/technosoftautomotive.com\/ru-ru\/modules\/yana-customer-service\">customer service representatives can share customer case records, troubleshooting process steps, and track follow-ups.<\/a><\/span><\/p><p><a href=\"https:\/\/www.youtube.com\/c\/TechnosoftAutomotiveYanaAutomotiveSolution\"><img loading=\"lazy\" src=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2022\/05\/Picture1.jpg\" alt=\"\" width=\"674\" height=\"390\" \/><\/a><\/p><p>How does the Teams Collaboration feature work?<\/p><p>You can access all dynamics features within the Teams app like Adobe without switching applications. Yana and Teams integration is built based on the following pillars:<\/p><ul><li><strong>Collaborate Seamlessly:<\/strong> Invite anyone in your organization to view and collaborate on customer records within Teams&#8217; chats or channels.<\/li><li><strong>Accelerate Productivity:<\/strong> Enhance communication across the organization with functionality features, such as Meet, chat, call, and collaboration in Yana Automotive Solution.<\/li><li><strong>Enhance Engagement:<\/strong> Connect related conversations with real-time contextual, suggest relevant chats, and capture customer sentiment to stay in tune with their needs.<\/li><li><strong>Integrate Experiences:<\/strong> Increase audience engagement during and post events across multiple channels with different content.<\/li><\/ul><p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/IuvhGkVwXJY\" width=\"736\" height=\"495\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: 1rem; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: 1rem; font-weight: var( --e-global-typography-text-font-weight );\">You can connect a lead to start a chat, and all linked records will be part of the Teams conversation.<\/span><\/p><p><a href=\"https:\/\/www.youtube.com\/c\/TechnosoftAutomotiveYanaAutomotiveSolution\"><img loading=\"lazy\" src=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2022\/05\/Picture2.jpg\" alt=\"\" width=\"624\" height=\"320\" \/><\/a><\/p><p style=\"margin-top: 0in; background: #FCFCFC;\"><span style=\"font-family: 'Segoe UI',sans-serif; color: #171717;\">You can also do a recording in the Teams&#8217; chat.<\/span><\/p><p><a href=\"https:\/\/www.youtube.com\/c\/TechnosoftAutomotiveYanaAutomotiveSolution\"><img loading=\"lazy\" src=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2022\/05\/Picture3.jpg\" alt=\"\" width=\"624\" height=\"348\" \/><\/a><\/p><p><strong>Find Out More!<\/strong><\/p><p>If you would like to find out more about\u00a0Technosoft Yana DMS and <strong>who knows whom<\/strong> feature, <span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">contact us at <a href=\"mailto:marketing@technosoftautomotive.com\">marketing@technosoftautomotive.com<\/a> or schedule a product demo today.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What is automotive customer experience? In today&#8217;s business scenario, business groups often collaborate across departments while working on marketing campaigns, pursuing sales opportunities, and solving customer issues. Yana and Microsoft Teams integration allows you to speed up workflow, enabling anyone in an organization to view and collaborate on Yana records. Using Teams integration, you can [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":17835,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[15],"tags":[256,6,262,255,104,71],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Automotive Customer Experience: Enable Teams Collaboration Features in Yana Automotive Solution. - Beyond Dealer Management Systems | Technosoft Automotive<\/title>\n<meta name=\"description\" content=\"How to enhance automotive customer experience with Yana Automotive Solution and Microsoft Teams integration? Free tutorial. Learn more now.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technosoftautomotive.com\/ru-ru\/automotive-customer-experience-enable-teams-collaboration-features-in-yana-automotive-solution\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automotive Customer Experience: Enable Teams Collaboration Features in Yana Automotive Solution | Technosoft Automotive\" \/>\n<meta property=\"og:description\" content=\"How to enhance automotive customer experience with Yana Automotive Solution and Microsoft Teams integration? Free tutorial. Learn more now.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/technosoftautomotive.com\/ru-ru\/automotive-customer-experience-enable-teams-collaboration-features-in-yana-automotive-solution\" \/>\n<meta property=\"og:site_name\" content=\"Beyond Dealer Management Systems | Technosoft Automotive\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/technosoftdms\" \/>\n<meta property=\"article:published_time\" content=\"2022-05-23T07:28:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-27T06:34:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2022\/05\/Automotive-Customer-Experience-Enable-Teams-Collaboration-Features-in-Yana-Automotive-Solution-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Automotive Customer Experience: Enable Teams Collaboration Features in Yana Automotive Solution | Technosoft Automotive\" \/>\n<meta name=\"twitter:description\" content=\"How to enhance automotive customer experience with Yana Automotive Solution and Microsoft Teams integration? 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