{"id":3627,"date":"2020-03-24T07:07:08","date_gmt":"2020-03-24T07:07:08","guid":{"rendered":"https:\/\/www.technosoft.com.sg\/?p=3627"},"modified":"2023-08-02T06:26:31","modified_gmt":"2023-08-02T06:26:31","slug":"automotive-dealership-solutions-during-corona-outbreak","status":"publish","type":"post","link":"https:\/\/technosoftautomotive.com\/ru-ru\/automotive-dealership-solutions-during-corona-outbreak","title":{"rendered":"Automotive Dealership Solutions During Corona Outbreak"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-4784\" src=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/12.jpg\" alt=\"\" width=\"1080\" height=\"675\" srcset=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/12.jpg 1080w, https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/12-300x188.jpg 300w, https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/12-1024x640.jpg 1024w, https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/12-768x480.jpg 768w, https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/12-400x250.jpg 400w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/p>\n<blockquote><p><strong>Corona Virus (Covid-19) is significantly impacting the way we work today. Millions of people are required to stay at home and need to rely on technology to help them work and study remotely.<\/strong><\/p><\/blockquote>\n<p>As people around the world are increasingly working from home in an effort to avert a<a href=\"https:\/\/hubsehat.com\/2020\/03\/05\/corona-virus-covid-19\/\" target=\"_blank\" rel=\"noopener noreferrer\"> COVID-19<\/a> catastrophe It\u2019s important for Automotive Dealership and local businesses a like to have messaging and plans in place to continue operations. Cloud-based collaboration and communication tools will prove pivotal to companies\u2019 operation continuity.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Tips on how to communicate any changes in your operations, ways to maximize the increase from people staying home, and messaging ideas that can help drive sales.<\/strong><\/p>\n<pre><strong>1. Maximize Your potential customers via omni-channel for promotions, product launch, special campaign and events.<\/strong><\/pre>\n<p><img loading=\"lazy\" class=\"size-full wp-image-17558 aligncenter\" src=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/CRM-300x200-1.jpg\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/CRM-300x200-1.jpg 300w, https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/CRM-300x200-1-18x12.jpg 18w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Most consumers have a smartphone where information is just right at their fingertips. Information about the dealership, the brand, the vehicle model reviews are readily available online. However, consumers do want to talk to expert and take car for a test drive. If dealers don\u2019t nurture &amp; engage these shoppers via digital channels, they lose the ability to influence and attract the customer.<\/p>\n<p><a href=\"https:\/\/technosoftautomotive.com\/ru-ru\/digital-transformation-automotive-retail\/\" target=\"_blank\" rel=\"noopener noreferrer\">Digital Transformation in Automotive<\/a> Adopting With Technosoft Yana OMNI channel capability, automotive dealership have the advantage of being able to engage with consumer by offering a seamlessly integrated automotive shopping, buying and owning processes regardless of the channels in which consumer interacts.<\/p>\n<ul>\n<li>Engaging consumer throughout the customer journey<\/li>\n<li>Fully automated customer touchpoints across different channels<\/li>\n<\/ul>\n<p>Automotive dealership who adapts OMNI Channel strategy, will not only serve the customer better but also able to reduce sales and marketing cost<\/p>\n<p>&nbsp;<\/p>\n<pre><strong style=\"color: #333333;\">2. Be Digitally Visible and Available.<\/strong><\/pre>\n<p>As more consumers turn to the website and social media to pass the time, it\u2019s important to have a strong digital presence. Your website should also reflect this messaging and create a chatbot or artificial intelligence (AI) software that leverages in Natural Language Processing (NLP) to interact with customers in a natural way.<\/p>\n<p>Many leading companies are already effectively utilizing <a href=\"https:\/\/www.technosoft.com.sg\/next-generation-dms-chatbot-and-ai\/\" target=\"_blank\" rel=\"noopener noreferrer\">Chatbot and AI<\/a> in their operations, taking their performance to a new level. with all the answers to how your business operations may be adjusting.<\/p>\n<p>Yana chatbot, fully integrated with Yana <a href=\"https:\/\/www.technosoft.co.id\/dealer-management-system\/\">Dealer Management System<\/a> can be embedded into automotive dealers\u2019 website, or web chat channels providing virtual assistance and customer care services to enhance <a href=\"https:\/\/www.technosoft.com.sg\/enhance-customer-experience-technosoft-yana\/\">customer experience<\/a>. It streamlines interactions between customers and dealers services enabling dealers to service customer 24\/7 throughout the day and increase customers satisfaction.<\/p>\n<p><strong>Services that can be achieved via Yana Chatbot for automotive dealers are<\/strong><\/p>\n<ul>\n<li><strong>Information<\/strong> \u2013 Provides recommendations and answering general FAQ related to vehicle models, promotions, or store information.<\/li>\n<li><strong>Transaction<\/strong> \u2013 Provides transactional services such as allowing customers to book and receive information on test drives, quotations, service booking. Transactional chatbot collects customer contact information and store in Yana DMS automatically.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" class=\"size-full wp-image-17559 aligncenter\" src=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/Artboard-1@2x-2.png\" alt=\"\" width=\"789\" height=\"530\" srcset=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/Artboard-1@2x-2.png 789w, https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/Artboard-1@2x-2-300x202.png 300w, https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/Artboard-1@2x-2-768x516.png 768w, https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/Artboard-1@2x-2-18x12.png 18w\" sizes=\"(max-width: 789px) 100vw, 789px\" \/><\/p>\n<p>Yana chatbot provide interested car buyers an on-demand, personalized experience, Yana chatbot enable consumers to take control over their car buying experience and seamlessly glean the information they want, in the channel they want, whenever they want it.<\/p>\n<p>On the dealer side, Yana chatbot can help take some of the stress off customer service agents by serving as the first line of contact with automotive shoppers, assisting with their needs and vetting the inquiry.<\/p>\n<p><iframe loading=\"lazy\" title=\"Next Generation Dealer Management System -\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/usUQL_3pLrY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<p>Next Generation <a href=\"https:\/\/www.technosoft.com.sg\/\">DMS<\/a> with Chatbot and AI, <a href=\"https:\/\/www.technosoft.com.sg\/\">Technosoft<\/a> provides the platform and tools to help <a href=\"https:\/\/www.technosoft.com.sg\/digital-transformation-automotive-retail\/\">Digital Transformation in Automotive<\/a> enabling automotive Dealership to stay in line with the next generation customer service. Impressed your potential customers with advanced digital capabilities to improve customer acquisitions and satisfaction.<\/p>\n<p>&nbsp;<\/p>\n<pre><strong style=\"color: #333333;\">3<\/strong><strong style=\"color: #333333;\">. Offer and Promote Convenient and Service Retail.<\/strong><\/pre>\n<p>In the face of Corona virus, are you making the car buying and services process easier or harder for your customers? More people will be spending time online and on social media. Be sure your dealership is there, too. it\u2019s time to heavily consider offering at-home vehicle deliveries test drives &amp; home services.<\/p>\n<p>&nbsp;<\/p>\n<p>With <a href=\"https:\/\/www.technosoft.com.sg\/yana-mobile-sales\/\">Yana<\/a>, you can have the right mix between digital, mobile and customer-focused strategies to bring customers in for maintenance and repairs.<\/p>\n<ul>\n<li><strong>Yana Service Reminder<\/strong><\/li>\n<\/ul>\n<p>Be proactive by reaching out to your customers who are due for<\/p>\n<ol>\n<li>First service<\/li>\n<li>Subsequent service<\/li>\n<li>Other services<\/li>\n<\/ol>\n<p>Determine the criteria, when &amp; how you would like the list to be generated either by :-<\/p>\n<ol>\n<li>Mileage<\/li>\n<li>Next Service Date<\/li>\n<li>Age of Last Service Date<\/li>\n<li>Part Number<\/li>\n<\/ol>\n<p>Execute the reminder list to your customers via Omni Channel (SMS, Email, Phone Call, <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=net.plazatoyota.id&amp;hl=in\">Otoleap app<\/a> notification).<\/p>\n<p>Gives your service department peace of mind as the system continuously analyses the history transactions ensuring you never miss out on any of your customers again.<\/p>\n<p>Your customers will appreciate that your dealership takes the initiative to remind them when it\u2019s time to change the oil &amp; time to rotate the tires.<\/p>\n<ul>\n<li><strong>Yana <a href=\"https:\/\/otoleap.com\/\">Otoleap<\/a> Self-Service Reservation<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" class=\"size-full wp-image-17560 aligncenter\" src=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/otoleap-2.jpg\" alt=\"\" width=\"544\" height=\"298\" srcset=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/otoleap-2.jpg 544w, https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/otoleap-2-300x164.jpg 300w, https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/otoleap-2-18x10.jpg 18w\" sizes=\"(max-width: 544px) 100vw, 544px\" \/><\/p>\n<p>Allow your customer to respond to the service reminder by giving them multi-channel options to make a service booking with your dealership at their own convenience.<\/p>\n<p>For customers who prefers a self-service option, use Yana Otoleap Self-Service Reservation, a hassle-free, simple to use and intuitive app, to<\/p>\n<ul>\n<li>Locate the nearest workshop<\/li>\n<li>Check the availability of the workshop<\/li>\n<li>Instant visibility on estimated completion time and estimated price<\/li>\n<li>Book the service in less than 3 minutes, anytime, anywhere 24\/7<\/li>\n<li>View the booking history<\/li>\n<\/ul>\n<p>This will be great for the busy bee especially the <a href=\"https:\/\/www.technosoft.com.sg\/millennials-car-buyers\/\">millennials<\/a> that are driven by convenience and want to be in charge of their time and being Solutions During Corona Outbreak.<\/p>\n<ul>\n<li><strong>Yana Service Reservation via Traditional Method (Walk-In \/ Phone Call \/ SMS \/ Whatsapp \/ Email\/ Social Medial \/ Call Center\/ Live Chat channels)<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" class=\"size-full wp-image-17561 aligncenter\" src=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/otoleap-3.jpg\" alt=\"\" width=\"662\" height=\"358\" srcset=\"https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/otoleap-3.jpg 662w, https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/otoleap-3-300x162.jpg 300w, https:\/\/technosoftautomotive.com\/ru-ru\/wp-content\/uploads\/2020\/03\/otoleap-3-18x10.jpg 18w\" sizes=\"(max-width: 662px) 100vw, 662px\" \/><\/p>\n<p>Yana Service Reservation gives your service reception a clear visibility of your workshop availability by<\/p>\n<ol>\n<li>Calendar day\/week\/month<\/li>\n<li>Service Bay<\/li>\n<li>Technicians<\/li>\n<li>Service Advisors<\/li>\n<\/ol>\n<p>By providing your customers a hassle-free booking experience together with a top-notch dealership customer experience with Yana <a href=\"https:\/\/www.technosoft.com.sg\/digital-transformation-automotive-retail\/\">Digital Transformation<\/a> <a href=\"https:\/\/www.technosoft.co.id\/dms\/\">DMS<\/a>.<\/p>\n<p>Remove all sources of friction in traditional buying &amp; services process right now, and to over-communicate that shoppers don\u2019t have to come onto the lot to buy and a service a car help counter decrease in Automotive Dealership.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Find Out More!<\/strong><\/p>\n<p>If you would like to find out more about Technosoft Automotive Dealership solutions and How Yana Service Being Solution In The Middle Corona Outbreak, contact us at <a href=\"mailto:marketing@technosoftautomotive.com\">marketing@technosoftautomotive.com<\/a> or schedule a 30-minute product demo with us today!<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Corona Virus (Covid-19) is significantly impacting the way we work today. Millions of people are required to stay at home and need to rely on technology to help them work and study remotely. As people around the world are increasingly working from home in an effort to avert a COVID-19 catastrophe It\u2019s important for Automotive [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":4784,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[15],"tags":[34,64,79,74,81,82,83,17],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Automotive Dealership Solutions During Corona Outbreak - Beyond Dealer Management Systems | Technosoft Automotive<\/title>\n<meta name=\"description\" content=\"Automotive Dealership alike to have a plans to continue operations, while still staying safe and preventing the impact of corona virus.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technosoftautomotive.com\/ru-ru\/automotive-dealership-solutions-during-corona-outbreak\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automotive Dealership Solutions During Corona Outbreak - 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