Reshaping Automotive Customer Experiences
At Technosoft Automotive, we offer superior consultancy and automotive management services, supporting automotive businesses to progress further with practical customer insights and a new Digital Customer Experience (DCX) in the customer journey. Our automotive experts emphasize empathy in achieving business goals through the most advanced technologies with 5As' concept (Actionable, Accessible, Adaptable, Analytical, and Automatable). Before embarking on the digital transformation journey, we exercise the best business practices by conducting a holistic dealership management evaluation to understand your automotive business needs better, ultimately customizing a personalized automotive solution that suits your automotive business's future requirements.
Think Ahead, Stay Ahead & Drive Ahead
Our automotive experts assist in adding massive value to your automotive business based on their broad experience and automotive-specific knowledge in Dealer Management System (DMS) and Customer Relationship Management (CRM) implementation.
Our team utilizes software deployment best practices at different implementation phases through strategic planning, deployment, and a unified delivery methodology within the Microsoft Ecosystem, assuring successful deployment with quality assurance. We present end-to-end support to secure smooth your daily business operations.
We present successful implementation project delivery with proven track records, supporting a vast number of Yana Automotive Solution’s user subscriptions: 1.6K dealers, 180K combined users, 875K vehicle orders, and 3.1M repair orders. By gaining recognition from our clients and partners, we triumphantly build continuous trust and long-lasting partnerships in the automotive industry.6
We extend proactive customer support by conducting periodic system health checks to mitigate risks and maximize performance in the digital transformation journey. Customer care is our utmost priority in automotive management services.
Professional Services Offerings
We furnish practical recommendations based on your personalized automotive solution, from architecture planning, post-deployment processes to comprehensive analysis. Our consultants constantly ensure excellent implementation within the agreed application capacities, timeline, and budget.
Regardless of new or advanced DMS users, we will lead a training session to sharpen your knowledge and skills in leveraging Yana Automotive Solution for optimal business improvement.
With Our Automotive Management Services, you can expect to:
The industry-leading solution provider
At Technosoft Automotive, proactive customer support goes beyond reactive problem-solving customer service. Our engineers regularly focus on security threats to ease business disruptions and warrant case escalation conditions. We acknowledge that these risks are critical to your automotive business. As a reliable global industry-leading solution provider, rest assured that we are always here to support you in defeating all complex business challenges, particularly amidst challenging times.
You can choose Standard or Premier customer support to accelerate your goal achievement with a personalized automotive solution.
Easy access to helpdesk support on weekdays, during office hours.
We always strive to offer innovative automotive solutions with proactive customer care for our clients.
Learn how Yana Automotive Solution is empowering our clients in the digital transformation journey.