An intelligent automotive solution for a robust business continuity plan
The global pandemic has heavily disrupted the automotive industry and caused unprecedented uncertainty, especially in meeting customer needs and customer satisfaction. These rapidly changing customer expectations lead to new challenges in the digital transformation journey. Customer expectations become the key to grow high-value customers through a connected automotive solution, which offers excellent mobility experiences, effective sales processes, and personalized customer journeys.Â
Unfortunately, most automotive organizations strive to gain holistic visibility of customer journeys and operational processes with legacy systems during these challenging times. If you are one of them, we are here to offer you a handy customer-centric automotive solution to amplify operational efficiency and productivity.Â
When do Automotive dealers Require Yana Automotive Solution in the dealerships?
Below is an elementary dealership health checklist to evaluate operational performance and productivity. To find out how Yana Automotive Solution can assist automotive businesses in a complimentary professional consultation with our experts, please spend a few minutes answering the following survey.Â
Elementary Dealership Health Check:
Introducing 10 Success Modules with Our 5As’ Concept in Yana Automotive Solution to Accelerate Automotive Business Growth
Yana Automotive Solution (Automotive Digital Sales & Service Retailing) is a robust, cloud-based automotive solution that caters to automotive business needs. This powerful ergonomic tool presents comprehensive Dealer Management System (DMS) enterprise modules which consist of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), mobility, customer insights, and Business Intelligence (BI). Our customer-centric automotive solution focuses on customer experience, customer satisfaction, and customer retention by extending the visibility of operational processes, customer journeys, and customer insights.Â
How can Yana Automotive Solution enhance work efficiency in each department?
Empowering a customer-centric, intelligent Yana Automotive Solution in automotive services will eventually benefit automotive businesses to go above and beyond customer expectations, particularly during the economic recovery. Be the first mover and proactive dealer today! Click on the diagram to find out more.
BOT & RPA
MERCE
NEW VEHICLE
AFTER-
SALES
SERVICE
USED
VEHICLE
CUSTOMER
SERVICE
Myinspection
MyVehicle
mysales
Marketing
All Modules
Revamping automotive retail operations with an online revenue model. A system that caters to transforming the method of selling spare …
Transform actionable opportunities into proactive engagement. A sales cycle is the motor of every automotive business. With Yana MySales, automotive …
From reactive touchpoints to proactive customer care User experience is vital in the customer journey to increase Customer Lifetime Value …
Capture analytical Consumer Behavior through new-generation robotic process automation Embracing innovative chatbots and Artificial Intelligence (AI) in business processes lay …
Automatable vehicle inspection processes with quality assurance calibration Choose the right mobile vehicle inspection tool leads to accurate inspection and …
Pivot analytical marketing data into opportunities. Marketing is the key to automotive business success. A cost-effective automotive CRM tool saves …
Innovate customer experiences with automatable intelligent customer service. Intelligent customer service is essential in the digital transformation journey and business …
Accessible to customer visibility in the after-sales service leads to excellent supply chain profitability After-sales service management is a complex …
Bridging the customer satisfaction gap with automatable operational processes An intelligent management system to control the purchasing of used vehicles, …