Accessible to customer visibility in the after-sales service leads to excellent supply chain profitability
Why do automotive dealers need Yana After-Sales Service?
To maximize customer satisfaction in the after-sales service, automotive dealers need to empower intelligent work order and inventory management in the workshop operations. Yana After-Sales Service allows automotive dealers to avoid business downtime, high operating expenses, and heavy workloads by practicing process automation in workshops.
Great Workshop Profitability
Effective Operational Proficiency
Promote Visibility and Transparency
By accessing the real-time data in after-sales service management, automotive dealers gain broader workshop visibility and improve workshop efficiency significantly. Yana After-Sales Service encompasses data visualization of the end-to-end customer journey, with accurate inventory levels and customer insights.
Advanced Process Automation
How can Yana After-Sales Service
simplify
the workshop processes?
Yana After-Sales Service enhances dealership supply chain efficiency by giving complete inventory and order visibility through efficiency measurement.
Dealership Operations
Reminders
- Calculate the
next service
due date for
each vehicle
owner based
on mileage - Automatically create
reminders for each
vehicle owner - Automate
SMS/email
notifications
Reminders
Bookings
Work Orders &
Technicians
Management
Claims
- Calculate the
next service
due date for
each vehicle
owner based
on mileage - Automatically create
reminders for each
vehicle owner - Automate
SMS/email
notifications
- Define vehicle
model, vehicle
owner, and
reservation schedule
- Assign service
advisors to bookings
- Create work orders
based on bookings - Define work order
types (e.g., periodic
maintenance,
repair, warranty) - Define job &
material requirements
- Allow job controllers
to assign technicians with
Universal Resource
Scheduling (URS)
- Create Purchase Requisitions (PRs)
- Convert Purchase Requisitions (PRs)
to Purchase Orders (POs)
- Define suppliers
- Define parts and Minimum Order Quantity (MOQ)
- Convert Purchase Orders (POs) to purchase receipts
- Keep track of inventory inquiry
to monitor inventory levels
- Access to min-max inventory
management for inventory replenishment
- Create warranty
claims based on
work orders
- Define symptoms
& causes of
warranty claims
- Warranty management
with approval features
- Calculate the next service due date for each vehicle owner based on mileage
- Automatically create reminders for each vehicle owner
- Automate SMS/email notifications
- Define vehicle model, vehicle owner, and reservation schedule
- Assign service advisors to bookings
- Create work orders based on bookings
- Define work order types (e.g., periodic maintenance, repair, warranty)
- Define job & material requirements
- Allow job controllers to assign technicians with Universal Resource Scheduling (URS)
- Create Purchase Requisitions (PRs)
- Convert Purchase Requisitions (PRs) to Purchase Orders (POs)
- Define suppliers
- Define parts and Minimum Order Quantity (MOQ)
- Convert Purchase Orders (POs) to purchase receipts
- Keep track of inventory inquiry to monitor inventory levels
- Access to min-max inventory management for inventory replenishment
- Create warranty claims based on work orders
- Define symptoms and causes of warranty claims
- Warranty management with approval features
Click the download button to discover more about key benefits and key capabilities of Yana After-Sales Service.
Tailor An Intelligent Automotive Solution That Can Gratify Your
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