Automotive Retail Customer Services Archives - Beyond Dealer Management Systems

Auto Dealership Efficiency: Service Workshop Cross Selling Using Yana After-Sales Service

April 14, 2022

What is auto dealership efficiency? Most customers whose vehicle is still under warranty will usually return to the official/authorized dealer’s workshop for servicing or repairs.

Digital Transformation for Automotive Retail Customer Service – OMNI Channel

November 16, 2020

Many automotive dealerships already adapted to the growing demand of millennial customers by providing customer engagement across multiple channels such as emails, chats, social media,