customer journey Archives - Beyond Dealer Management Systems

Automotive Customer Experience Yana: Mastering Customer Experience in Automotive Retail | Automotive Digital Sales & Service Retailing

July 25, 2023

Have you ever walked into a Japanese restaurant where you were greeted by all the waitresses with “Irasshaimase” upon arrival and “Arigatou Gozaimasu” upon departure

Yana Network View with an Intelligent Customer and Vehicle Analysis

September 6, 2022

Yana Network View’s illustration feature allows you to analyze data visually. Business users should understand the association between records in today’s business system. You can understand customers

How to redefine a personalized customer journey with Yana Marketing?

December 6, 2021

Yana Marketing, a module integrated with Dynamics 365 Marketing capabilities, empowers automotive OEMs and dealers with a wide array of tools that assist in managing