Win Business from Recall Customers
A recent article in Wards Auto shares results from a study of 6,200 dealerships conducted by analytics company Marchex. According to the survey, dealerships who use active listening techniques and build rapport with customers on the initial calls are the top-performing
Yana Resource Scheduling
Yana Resource Scheduling ensure dealer can maximizes service work order bookings allowing more appointment to be fitted into the workshop operating hours daily. The key to being efficient is planning. For a busy automotive repair workshop with vehicles moving in or
Next Generation DMS with Chatbot and AI
Chatbot is an artificial intelligence (AI) software that leverages in Natural Language Processing (NLP) to interact with customers in a natural way. Many leading companies are already effectively utilizing Chatbot and AI in their operations, taking their performance to a new
Maximize Existing Data to Grow Revenue and Increase Customer Retention
What to do with all the customer data that you have gathered over the years? Segment the data and take control to plan your customer’s future relationship. Proper customer segmentation allows you to stay connected to your customers even after you’ve
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