Home > Blog > Articles > Reach out to Customers for Vehicle Recall Notification

Due to unforeseen issues, car manufacturers or dealers may need to recall specific vehicles. With the new capability in Technosoft Otoleap Customer Engagement, car manufacturers or dealers can register all the vehicle’s VIN to be recalled and notify respective customers via the app.

Vehicle Recall

Dealers are notified if any car on vehicle recall lists are coming to the workshop. After the necessary repair services are completed, dealers can ​mark the vehicles recall status to “Completed”. The vehicle lists will be synchronized on pre-defined periodical batch process, allowing car manufacturer and dealer network to monitor the latest status of open recalls.

Customers whose cars are in the vehicle recall lists will receive push notification on their Otoleap Mobile App as well as prompted Recall Icon on My Vehicle Page and Booking Summary Page

Vehicle Recall

 

 

Find Out More!

If you would like to find out more about how Technosoft Yana Dealer Management System enables your dealership to monitor vehicles recall efficiently and accurately, contact us at info@technosoftautomotive.com or schedule a 30-minute product demo with us today!

 

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