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Dear Technosoft Clients and Prospects,

Technosoft is proud to announce that we are organizing our Yearly Technosoft Technology Update Event “Customer Centric Automotive Retail Solution Demo Day” on 22nd Sept 2020.

In this challenging Covid-19 crisis. Automotive Industry will need to reinvent their business strategies and innovate their business processes to transform itself to a more responsive customer-centric organization. Organization needs a state of the art technology and business solution to differentiate themselves from their competitors by being more customer service oriented, and providing more value-added services to their clients.

In this event. Technosoft will like to showcase the latest Automotive Retail Business Solutions and Technologies for the automotive vertical market and how technologies and business solution can facilitate as a catalyst for the client digital transformation journey.

Please feel free to join us and register for this session. And we are looking forward for your participation.

Yours sincerely


Fredy Tan, CEO

The One Day virtual event agenda is as follows:

Session 1: Tuesday, 22nd September 2020
Time Session
10:00am – 10:15am Welcome Keynote – 15mins
By Fredy Tan (CEO)/ Joe Goh (VP of Sales)
10:15am – 10:45am Digital Marketing- 30mins
Engaging with prospects and vehicle owners in the new post COVID-19 era.
10:45am – 11:15am Customer Insights – 30 min
Understanding emerging customer behavior trends to create personalized customer journey
11:15am – 11:45am Omni Channel sales and customer service – 30 min
Boosting omnichannel touchpoints to increase customer engagement in social distancing times
11:45am – 12:15pm Power Virtual Agent & Microsoft Luis – 30 min

Leverage on ML & AI for communication efficiency and productivity

12:15pm – 1.30pm Lunch Break
Session 2: Tuesday, 22nd September 2020
Time Session
2:000pm – 2:30pm Power App – 30 min
Ensure operational agility anytime, anywhere with modern app
2:300pm – 3:00pm Customer Voice – 30 min

Mind share over market share – increase loyalty and advocacy through customer voice

3:00pm – 3:30pm Power BI – 30 min

How data & analytics can help dealers transform & adapt to the new challenges of a post-COVID world

3:30pm – 4:00pm Mobility on the Go – 30 min

What’s new in Otoleap Sales, My Car and My Service

4:00pm – 4:15pm Closing Remarks
By Fredy Tan (CEO)/ Joe Goh (VP of Sales)


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