Dear Technosoft Clients and Prospects,
Technosoft is proud to announce that we are organizing our Yearly Technosoft Technology Update Event “Customer Centric Automotive Retail Solution Demo Day” on 22nd Sept 2020.
In this challenging Covid-19 crisis. Automotive Industry will need to reinvent their business strategies and innovate their business processes to transform itself to a more responsive customer-centric organization. Organization needs a state of the art technology and business solution to differentiate themselves from their competitors by being more customer service oriented, and providing more value-added services to their clients.
In this event. Technosoft will like to showcase the latest Automotive Retail Business Solutions and Technologies for the automotive vertical market and how technologies and business solution can facilitate as a catalyst for the client digital transformation journey.
Please feel free to join us and register for this session. And we are looking forward for your participation.
Yours sincerely
Fredy Tan, CEO
The One Day virtual event agenda is as follows:
| Session 1: Tuesday, 22nd September 2020 | |
| Time | Session |
| 10:00am – 10:15am | Welcome Keynote – 15mins By Fredy Tan (CEO)/ Joe Goh (VP of Sales) |
| 10:15am – 10:45am | Digital Marketing- 30mins Engaging with prospects and vehicle owners in the new post COVID-19 era. |
| 10:45am – 11:15am | Customer Insights – 30 min Understanding emerging customer behavior trends to create personalized customer journey |
| 11:15am – 11:45am | Omni Channel sales and customer service – 30 min Boosting omnichannel touchpoints to increase customer engagement in social distancing times |
| 11:45am – 12:15pm | Power Virtual Agent & Microsoft Luis – 30 min
Leverage on ML & AI for communication efficiency and productivity |
| 12:15pm – 1.30pm | Lunch Break |
| Session 2: Tuesday, 22nd September 2020 | |
| Time | Session |
| 2:000pm – 2:30pm | Power App – 30 min Ensure operational agility anytime, anywhere with modern app |
| 2:300pm – 3:00pm | Customer Voice – 30 min
Mind share over market share – increase loyalty and advocacy through customer voice |
| 3:00pm – 3:30pm | Power BI – 30 min
How data & analytics can help dealers transform & adapt to the new challenges of a post-COVID world |
| 3:30pm – 4:00pm | Mobility on the Go – 30 min
What’s new in Otoleap Sales, My Car and My Service |
| 4:00pm – 4:15pm | Closing Remarks By Fredy Tan (CEO)/ Joe Goh (VP of Sales) |
