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Automotive Customer Experience: Enable Teams Collaboration Features in Yana Automotive Solution.
What is automotive customer experience? In today’s business scenario, business groups often collaborate across departments while working on marketing campaigns, pursuing sales opportunities, and solving customer issues. Yana and Microsoft Teams integration allows you to speed up workflow, enabling anyone in
Auto Dealership Efficiency: Service Workshop Cross Selling Using Yana After-Sales Service
What is auto dealership efficiency? Most customers whose vehicle is still under warranty will usually return to the official/authorized dealer’s workshop for servicing or repairs. Traditionally, technicians will inspect the vehicle and write the inspections result as well as actions required
Automotive Sales: Enable who knows whom feature in Yana Automotive Solution
As an Automotive Sales representative, sometimes you need to interact with leads who you have never met or talked. So, it can be difficult to turn these interactions into vehicle sales. To help in these situations, Yana Automotive Solution provides a
How to redefine a personalized customer journey with Yana Marketing?
Yana Marketing, a module integrated with Dynamics 365 Marketing capabilities, empowers automotive OEMs and dealers with a wide array of tools that assist in managing automotive businesses’ customer marketing strategies. Our lead generation and scoring tools support automotive organizations in identifying
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