Automotive Articles
Yana Service Module Supports the After-Sales Service Department with Dynamics 365 Remote Assist
Yana Service module integrated with Dynamics 365 Remote Assist, enabling technicians to work together in solving complex problems. In today’s business world, automotive technicians deal
Yana Network View with an Intelligent Customer and Vehicle Analysis
Yana Network View’s illustration feature allows you to analyze data visually. Business users should understand the association between records in today’s business system. You can understand customers
E-Commerce: How Can Yana Marketing Support Automotive Industry
E-commerce began to be an essential part of the automotive industry. However, customers adding products to their cart does not indicate that purchases have occurred.
Automotive Customer Experience: Enable Teams Collaboration Features in Yana Automotive Solution.
What is automotive customer experience? In today’s business scenario, business groups often collaborate across departments while working on marketing campaigns, pursuing sales opportunities, and solving
Auto Dealership Efficiency: Service Workshop Cross Selling Using Yana After-Sales Service
What is auto dealership efficiency? Most customers whose vehicle is still under warranty will usually return to the official/authorized dealer’s workshop for servicing or repairs.
Automotive Sales: Enable who knows whom feature in Yana Automotive Solution
As an Automotive Sales representative, sometimes you need to interact with leads who you have never met or talked. So, it can be difficult to
How to redefine a personalized customer journey with Yana Marketing?
Yana Marketing, a module integrated with Dynamics 365 Marketing capabilities, empowers automotive OEMs and dealers with a wide array of tools that assist in managing
Using Yana DMS Excel templates for data analysis
Generally, most Excel users already have their Excel-defined templates with columns, charts, formulas, and more, for daily/weekly/monthly data analysis. Therefore, they will copy and paste
Using Yana DMS Word templates to create printable documents
Very often, during demonstrations or user training sessions, we hear customers asking us, “ Can we export data directly into Microsoft Word?”, the answer is
How to Prioritize Lead with Yana Marketing
Determining which leads are good fit can be challenging in almost every organization/dealership. Sales and marketing struggles to decide which leads they should invest times
