Automotive Articles
Automotive Customer Experience: Enable Teams Collaboration Features in Yana Automotive Solution.
What is automotive customer experience? In today’s business scenario, business groups often collaborate across departments while working on marketing campaigns, pursuing sales opportunities, and solving
Auto Dealership Efficiency: Service Workshop Cross Selling Using Yana After-Sales Service
What is auto dealership efficiency? Most customers whose vehicle is still under warranty will usually return to the official/authorized dealer’s workshop for servicing or repairs.
Automotive Sales: Enable who knows whom feature in Yana Automotive Solution
As an Automotive Sales representative, sometimes you need to interact with leads who you have never met or talked. So, it can be difficult to
How to redefine a personalized customer journey with Yana Marketing?
Yana Marketing, a module integrated with Dynamics 365 Marketing capabilities, empowers automotive OEMs and dealers with a wide array of tools that assist in managing
Using Yana DMS Excel templates for data analysis
Generally, most Excel users already have their Excel-defined templates with columns, charts, formulas, and more, for daily/weekly/monthly data analysis. Therefore, they will copy and paste
Using Yana DMS Word templates to create printable documents
Very often, during demonstrations or user training sessions, we hear customers asking us, “ Can we export data directly into Microsoft Word?”, the answer is
How to Prioritize Lead with Yana Marketing
Determining which leads are good fit can be challenging in almost every organization/dealership. Sales and marketing struggles to decide which leads they should invest times
Embarking on the journey of digital marketing for car dealerships
For the past few years, the number of dealers visited by a consumer in the car buying process continue to decline. Consumer tends to conduct
Commentary: Mitsubishi is moving toward customer service and mobility experience
Mitsubishi Motors Philippines Corporation (MMPC) launched its mobile phone app called Mitsubishi Service Connect (MSC) based on Technosoft Yana MyService last Thursday (3rd Dec 2020),
Resource Scheduler with Schedule Assistant & GeoLocation feature for Field Service
Yana Resource Scheduling ensure dealer can maximizes service work order bookings allowing more appointment to be fitted into the workshop operating hours daily. The key